Shipping policy

Shipping Policy

At DonnieMean, we strive to deliver your orders as smoothly and efficiently as possible. Please review our shipping policy for information about order processing, delivery, and tracking.

Order Processing

Orders are processed after payment has been confirmed. Please allow 1–3 business days for order processing before shipment. Processing times may vary during holidays, promotional periods, or due to supplier availability.

Shipping and Delivery

We offer shipping to customers in the United States. Estimated delivery times depend on product availability, shipping destination, and carrier services. Please refer to the delivery estimates displayed at checkout for the most accurate information.

As some products may be fulfilled through third-party suppliers, shipping origins and delivery times may vary. Orders containing multiple items may arrive in separate packages.

Shipping Costs

Applicable shipping fees will be displayed at checkout before you complete your purchase. Any available free-shipping promotions will be subject to the conditions stated at the time of purchase.

Order Tracking

When tracking information is available, we will provide it by email or through your order confirmation or shipping notification. Please allow time for tracking information to update after dispatch.

Delays and Lost Packages

Delivery estimates are not guarantees. Delays may occur because of carrier disruptions, weather, customs processing, or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team with your order number so we can investigate.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Customs and Import Charges

If an order is shipped internationally, customs duties, taxes, or import charges may apply depending on the shipment and applicable law. Any such charges and the party responsible for paying them will be determined by the applicable shipping and checkout arrangements.